Delivery & Returns

DELIVERY & RETURNS OF CHARITY CDs PURCHASED VIA eBAY 

Delivery 

DELIVERY OF PURCHASE(S) FROM eBAY

Dispatch is estimated at 1-3 Days
Every CD and Package Bundle is Personally Handmade to order*. Therefore, dispatch is also subject to a few factors, including any possible Unforeseen Circumstances.
However, there may be vary rare instances where it might take several days to create and dispatch your order.

 

Delivery is estimated at 2-5working days

This is dependent on several factors, including any problems with the Royal Mail, and/or any other delivery services that may be used

 

DELIVERY CHARGES
These are shown on each item's eBay page - Usually FREE DELIVERY is given to all Charity CDs, though

*Every CD Package is Hand-Crafted from scratch; each one Made TO ORDER  when purchased and each is made with Undivided Dedicated Attention. This is from Creation of the CD itself, to Printing & Packing the Documents Along With It.

 

Because of this, precise Dispatch times may vary, but aim to be sent within 3 Days.

Preferably we attempt to adhere to a Dispatch within 24-48 Hours as much as possible.

 

Each CD is Tested before shipping. However, on rare occasions, issues may still arise -- If This Occurs, please Contact Us to let us know there is a problem and we will work with you to rectify the situation in a manner you agree with.

 

This may impacted by unforeseen circumstances delaying the Creation process, but if you have
any Queries, Questions, Concerns, or ANY Need For Clarification, do not hesitate to

Get In Contact with us As Soon As Possible!

We will be happy to help and liaise with you regarding any part of your order & offer a friendly post-purchase process for any Questions or Queries you may have.

RETURNS

RETURNING YOUR PURCHASE(S) FROM eBAY

You are absolutely welcome to return any Purchase made via eBay, if they are no longer wanted. 

We Have A No-Questions-Asked Human-Centred Returns Policy, and returns can be made within 14 Days. 

You are welcome to Contact Us at any stage, any time, regarding your purchase and we will be happy to help you with whatever you require. 

 

You are also Covered by eBay's Own 30 Day Money Back Guarantee.  

If You Are Experiencing Problems With Your Purchase :

Please feel free to Contact Us to let us know what the problem(s) is/are -- and allow us to Rectify it , with caring and considerate Customer Service. 

We are more than happy to help Customers who are having any problems with any part of their Purchase
and make it right for you.

Eirianlys Music Prides Itself On It's Full Customer Care Services

 EXCELLENT CUSTOMER SERVICE - PERSONALISED, PROFESSIONAL & HUMAN

You can get in touch with any Questions, Requests, Suggestions, or other Comments

via the eBay CONTACT SELLER service

OR

Our Contact Page

 

ALSO:

PLEASE LET US KNOW IF THERE ARE ANY PROBLEMS -
WE WILL ALWAYS ADDRESS THEM & AMMEND THEM FOR YOU AS SOON AS POSSIBLE

 

For Peace Of Mind, You're Also Fully Covered By 
Full eBay 30 day money back guarantee protection